Welcome to ProSnapHomes.com! Please read these Terms and Conditions carefully before using our real estate photography services.
1. Booking and Cancellation:
a. To schedule a real estate photography session with ProSnapHomes.com, users must complete the booking process on our website.
b. Cancellations made before 6:00 PM on the day prior to the scheduled shoot are eligible for a full refund or the option to reschedule.
c. Cancellations made after 6:00 PM on the day prior to the shoot are non-refundable.
2. Payment:
a. Payment for real estate photography services is due at the time of booking.
b. We accept various payment methods, as specified on our website.
3. Photo Delivery:
a. ProSnapHomes.com is committed to delivering high-quality photos promptly.
b. Standard photo delivery is guaranteed within 24 hours from the completion of the photo session.
c. Users have the option to request rush delivery for an additional fee, ensuring same-day delivery of photos.
4. Photo Usage and Rights:
a. ProSnapHomes.com retains the copyright to all photos taken during the real estate photography session.
b. Users are granted a non-exclusive, non-transferable license to use the photos for personal or promotional purposes related to the property being photographed.
c. Users may share the photos on their personal or business social media accounts and websites for the purpose of promoting the property.
d. ProSnapHomes.com may also share selected photos on its official social media accounts and website for promotional and portfolio purposes, crediting the user where applicable.
This addition clarifies that users have the right to share the photos on their social media and website for promotional purposes, and it also allows ProSnapHomes.com to showcase selected photos for its promotional activities with appropriate credit to the user.
5. Rescheduling:
a. Users may request to reschedule a real estate photography session, subject to availability.
b. Rescheduling requests should be made at least 24 hours before the originally scheduled session.
6. Travel Fee
For any services performed outside of San Antonio, Texas, an additional travel fee of $25 will be applied. This fee covers transportation costs for locations outside of the designated service area and will be added to the final invoice.
7. Property Preparation:
a. Users are responsible for ensuring that the property is adequately prepared for the real estate photography session.
b. The photographer will wait for a maximum of 20 minutes if the property is not ready at the scheduled time.
c. If the property is still not ready after the 20-minute waiting period, ProSnapHomes.com reserves the right to leave the property.
d. In the event of the photographer leaving due to unpreparedness, a 20% cancellation fee will be charged to the user.
8. Liability:
a. ProSnapHomes.com is not liable for any damages or losses incurred during or as a result of the real estate photography session.
b. Users are responsible for the safety of the property and its occupants during the session.
a. ProSnapHomes.com respects the privacy of its users and the properties photographed.
b. Photos will not be used for any purpose other than those specified in these Terms and Conditions without the user’s consent.
c. While ProSnapHomes.com may share selected photos on its official social media accounts and website for promotional and portfolio purposes, we take precautions to avoid disclosing specific property addresses.
d. Any sharing of photos on social media or other platforms will prioritize the protection of user and property privacy.
9. Service Package Upgrades:
a. For services priced based on square footage, if a customer selects a package and the property is determined to exceed the package specifications, ProSnapHomes.com reserves the right to automatically upgrade the service to the corresponding package based on square footage. Customers will be informed of the change and billed for the difference accordingly.
10. Changes to Terms:
a. ProSnapHomes.com reserves the right to update or modify these Terms and Conditions at any time.
b. Users will be notified of any changes, and continued use of our services implies acceptance of the revised Terms and Conditions.
By using ProSnapHomes.com’s real estate photography services, you agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact us at prosnaphomes@gmail.com.